RELIALIMO

SMS/Text Message Terms of Service

Last Updated: February 2, 2026
Effective Date: February 2, 2026

RELIALIMO Transportation Alerts

Mobile Messaging Program Terms & Conditions

Program Description

RELIALIMO Transportation Alerts is a mobile messaging program that provides customers with important updates about their transportation reservations and services. By opting in to receive SMS/text messages from RELIALIMO, you agree to receive the following types of messages:

πŸ“…

Booking Confirmations

Confirmation of your reservation details

πŸš—

Driver Updates

Driver assignment and arrival notifications

πŸ“

Trip Status

Real-time updates on your transportation

⏰

Reminders

Upcoming trip reminders

πŸ””

Account Alerts

Important account notifications

🎁

Promotions

Special offers (if opted in)

Terms of Service

  1. Program Description
    By opting in to RELIALIMO Transportation Alerts, you will receive text messages related to your transportation reservations, including booking confirmations, driver assignments, arrival notifications, trip reminders, account updates, and service announcements. If you have opted in to promotional messages, you may also receive special offers and discounts.
  2. πŸ›‘ How to Opt Out (Cancel)

    You can cancel the SMS service at any time. Just text "STOP" to any message you receive from us.

    After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

    If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. πŸ“ž Need Help?

    If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:

    Our customer support team is available 24/7 to assist you.

  4. Carrier Liability
    Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is outside of our control.
  5. Message and Data Rates
    As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately 2-10 messages per reservation, depending on trip status updates and your preferences. Message frequency varies based on your reservation activity.

    If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. Privacy Policy
    If you have any questions regarding privacy, please read our privacy policy: RELIALIMO Privacy Policy

    Important: We do not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes.

Additional Terms

Consent to Receive Messages

By providing your mobile phone number and opting in to receive text messages from RELIALIMO, you expressly consent to receive recurring automated marketing and informational text messages from or on behalf of RELIALIMO at the mobile number provided. Consent is not required as a condition of purchasing any goods or services.

Supported Carriers

Our SMS service is available on all major US wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and their affiliates.

Compatible Devices

Text messaging services are available on most mobile devices capable of receiving SMS messages. However, not all mobile devices are compatible with all features of our messaging program.

Changes to Terms

We reserve the right to modify these SMS Terms of Service at any time. We will notify you of material changes by posting the updated terms on this page. Your continued participation in the program after changes are posted constitutes your acceptance of the modified terms.

Service Availability

RELIALIMO may suspend or terminate the SMS program at any time without prior notice. We are not responsible for any delays or failures in receiving messages due to system outages, technical failures, or circumstances beyond our control.

Contact Information

For questions about this SMS program or these Terms of Service, please contact us:

RELIALIMO

Email: dispatch@relialimo.com

Phone: 1-877-467-7788

Quick Commands:
β€’ Text STOP to opt out of messages
β€’ Text HELP for assistance

Quick Reference

Keyword Action
STOP Opt out of all SMS messages from RELIALIMO
HELP Receive help information and contact details
START or YES Re-subscribe to SMS messages after opting out